Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to all ELUMA websites and governs data collection and usage. By using any ELUMA website, you consent to the data practices described in this statement.

Collection of your Personal Information

eLuma, LLC (“ELUMA”) may collect personally identifiable information, such as your e-mail address, name, home or work address or telephone number. If you purchase ELUMA products and services, we collect and store billing and credit card information. ELUMA may also collect anonymous demographic information, which is not unique to you, such as your Postal Code, age, gender, preferences, interests and favorites. ELUMA will not delete customer information for paying members. Information about your computer hardware and software also may be automatically collected by ELUMA. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information, obtained through Google Analytics, is used by ELUMA for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the website. Should you desire to access or delete the information collected by Google, you can do so via My Google Activity. ELUMA encourages you to review the privacy statements of websites you choose to link to from any ELUMA website so that you can understand how those websites collect, use and share your information. ELUMA is not responsible for the privacy statements or other content on websites outside of the ELUMA family of websites.

Use of your Personal Information

ELUMA collects and uses your personal information to operate the website and deliver the services you have requested. We will periodically send service updates to registered users. ELUMA may also use your personally identifiable information to inform you of other products or services available from ELUMA and its affiliates. ELUMA may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. ELUMA does not sell, rent or lease its customer lists to third parties. ELUMA may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party without your explicit consent. In addition, ELUMA may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. ELUMA may share your information with third parties who perform tasks required to complete a purchase transaction. All such third parties are prohibited from using your personal information except to provide these services to ELUMA, and they are required to maintain the confidentiality of your information. ELUMA does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. ELUMA keeps track of the websites and pages that our customers visit, in order to determine what services are the most popular. This data is used to deliver customized content to customers whose behavior indicates that they are interested in a particular subject area. ELUMA websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on ELUMA; (b) protect and defend the rights or property of ELUMA; and, (c) act under exigent circumstances to protect the personal safety of users of ELUMA, or the public. Parents or children under 13 have the option to agree to the collection and use of the child’s information without consenting to the disclosure of the information to third parties. Children under 13 will not be asked to disclose more information than is reasonably necessary to participate in an activity as a condition of participation. If a parent of child under 13, wishes to review the child’s personal information, ask to have it deleted, or refuse to allow any further collection or use of the child’s information that parent must contact the listed ELUMA privacy policy operator.

Use of Cookies

ELUMA may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize ELUMA pages, or register with ELUMA, a cookie helps ELUMA to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same ELUMA website, the information you previously provided can be retrieved, so you can easily use the ELUMA features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the ELUMA services or websites you visit.

Security of your Personal Information

You are responsible for safeguarding and preventing unauthorized access to the user information and password that you use to access ELUMA. You agree not to disclose your password to any third party and you are responsible for any activity using your account, whether or not you authorized that activity. You must immediately notify ELUMA of any unauthorized use of your account. ELUMA secures your personal information from unauthorized access, use or disclosure. ELUMA secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

ELUMA will occasionally update this Statement of Privacy to reflect company and customer feedback, and a message will be posted on ELUMA websites to notify you of the changes. ELUMA encourages you to periodically review this Statement to be informed of how ELUMA is protecting your information.

Contact Information

ELUMA welcomes your comments regarding this Statement of Privacy. If you believe that ELUMA has not adhered to this Statement, please contact us. For more information, please review our Terms and Conditions section.

ELUMA privacy policy operator:
Jeremy Glauser
privacy@vstherapy.com
(877) 496-3332

Last updated: September 26, 2019